Last updated: January 16, 2026
This Privacy Policy describes how Bags Charms (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://www.bagscharms.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
Contact details: name, address, phone number, and email.
Order information: name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information: username, password, security questions, and other information used for account security purposes.
Customer support: information you choose to include in communications with us, such as messages sent through the Services.
Failure to provide this information may prevent you from using certain features of the Services.
We may automatically collect certain information about your interaction with the Services ("Usage Data"), such as device information, browser type, network connection, IP address, and activity on the Site. To do this, we use cookies, pixels, and similar technologies.
We may obtain information about you from vendors and third parties, including:
Platforms such as Shopify: to support the operation of the Site and the Services.
Payment processors: who collect billing or card information to process payments and fulfill your orders.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy.
We use your personal information to process payments, manage your orders, send notifications related to your account or purchases, handle returns or exchanges, and more.
We may use your personal information to send promotional communications by email, SMS, or postal mail, and to customize advertisements on our Site and other websites.
We use your information to detect, investigate, or prevent fraudulent or malicious activity, ensuring the security of the Site and our users.
We use your personal information to respond to your inquiries, provide customer support, and improve our Services.
We use cookies to improve the functionality of the Site, run analytics, and personalize your user experience. You can manage your cookie preferences through your browser settings.
We may share your personal information with:
Service providers (payment processors, tech support, data analytics, etc.).
Business partners for advertising and marketing purposes.
Affiliates or as part of a business transaction (mergers, acquisitions, etc.).
We strive to protect your personal information; however, no security system is completely impenetrable. We retain your personal information for as long as necessary to fulfill our legal and contractual obligations.
Depending on where you live, you may have rights such as: access, correction, deletion, data portability, restriction of processing, and withdrawal of consent. To exercise your rights, please contact us at info@bagscharms.com
Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, please email us at info@bagscharms.com or contact us at the address listed on our Site